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Power Outages 4

NES Power Outages

12/15/21 – 4:30 p.m. Outage Alert

From 95,000 outages just after Saturday’s storm, we are pleased to report that all customers that can receive power now have their electricity restored. We want to thank the Nashville community for their support during these challenging days. Your kind words fuel our team members to persevere. We also wish to thank our NES team for their hard work and dedication. Their exemplary skills and passion for our hometown make us proud.

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Be aware that over the next several days, NES crews will remain in the field to make final repairs to damaged power equipment. This could result in some temporary power disruptions in your area. Should you experience an outage, be sure to report it.

12/14/21 – 6:00 p.m. Outage Alert

NES crews have made significant progress through around-the-clock restoration efforts since Saturday’s severe storms knocked out power to 95,000 customers. At this hour, roughly 200 customers remain without power, and we expect to have them restored by end of the day tomorrow, which is sooner than originally forecasted.

Crews have repaired all major circuits and have replaced 94 out of 131 power poles broken during the storm. Crews will continue to work day and night on these restoration efforts and won’t stop until every customer has power.

12/13/21 – 10:00 p.m. Outage Alert

Tonight, about 1,000 NES customers remain without power, down from 95,000 after Saturday morning’s severe storms. Crews have repaired all major circuits and are working to replace a total of 132 power poles that were broken during the storm – of which 91 have already been replaced – and have begun working on outages affecting individual homes. The last 1,000 outages will take more time to restore since many of them are individual repairs.

At this point, we expect to restore power to all customers by Thursday or Friday. Crews will continue to work around the clock on 14-hour shifts until power is restored to everyone.

12/13/21 – 3:00 p.m. Outage Alert

NES crews have restored power to roughly 93,000 customers since Saturday morning. Crews have repaired all major circuits and are working to replace about 130 utility poles that were broken by the storm. The last 1,600 outages will take more time to restore since many of them are individual repairs.

At this point, we expect to restore power to all customers by Thursday or Friday. Crews will continue to work around the clock on 14-hour shifts until power is restored to every customer.

12/13/21 – 8:00 a.m. Outage Alert

NES engineering and bucket crews have repaired all major infrastructure circuits damaged by the storm. We now shift our primary focus to the 120 broken poles and subsequent fallen lines which will take longer to repair and replace. Roughly 4,000 NES customers remain without power, down from 11,000 earlier this morning. At the storm’s peak, 95,000 customers lost electricity. NES crews will not stop until all customers have power again.

12/12/21 – 3:00 p.m. Outage Alert

As of 3 p.m., about 6,000 NES customers remain without power, down from 11,000 earlier this morning. At the storm’s peak, it knocked out power to about 95,000 customers and broke more than 120 power poles, which take longer to repair and replace. NES crews will continue to work around the clock to restore power to everyone in the service area.

Today, NES engineering and bucket crews are focusing on the most heavily damaged areas with the largest number of outages. NES expects to restore power to all major infrastructure circuits by tomorrow, which will restore power to a majority of customers. Then, crews will begin work on any remaining customers who have independent, individual outages. The timeline for those final outages could be 5-7 days.

12/12/21 – 12:00 p.m. Outage Alert

NES customer outages are now down to 8,654 from 11,000 outages this morning. We will continue to work around the clock until all power is restored.

If you receive a notification that your power has been restored; but find that you are still without power, please re-report your outage by calling (615) 234-0000.

12/12/21 – 11:00 a.m. Outage Alert

NES crews continue to work around the clock to restore power to the service area since yesterday’s severe storms. At the storm’s peak, it knocked out power to about 95,000 customers and broke nearly 120 power poles, which take longer to repair and replace. This morning, 11,000 remain without power.

Today, engineering crews and bucket crews are focusing on the most heavily damaged areas with the largest number of outages. NES expects to restore power to all major infrastructure circuits by tomorrow, which will bring power back to a majority of customers. Then, crews will begin work on the remaining customers who have independent, individual outages. The timeline for those final outages could be 5-7 days.

12/12/21 – 6:00 a.m. Outage Alert

Crews continue to work to restore power to the remaining 12,800 customers who do not have electricity. We appreciate the patience of our customers. Crews will work around the clock and will not stop until all power is restored. If you see a downed power line, please stay away and call 911.

12/11/21 – 9:45 p.m. Outage Alert

NES crews have restored power to 67,000 customers since this morning’s severe storms hit Tennessee. At this hour, about 28,000 customers remain without power and crews will work around the clock until all power is restored.

After assessing the damage left in the storm’s wake, the hardest-hit areas follow a path from Cockrill Bend in West Nashville to Hendersonville, and in southern Davidson County in the areas of Radnor, Antioch, Cane Ridge, and Old Smyrna Road.

49 primary distribution circuits lost power and more than 120 power poles were broken. We expect to restore power to all major infrastructure units by Monday, which will bring power back to a majority of customers. Then, crews will begin work on the remaining customers who have independent, individual outages. The timeline for those final outages could be 5-7 days.

12/11/21 Storm site update – 2:48pm

NES crews have restored power to nearly 30,000 customers following this morning’s severe storms. At this hour, crews are spanned across the area actively working to restore power to the remaining 62,000 customers. The restoration process will take time since the damage is so widespread, but crews will continue to work as quickly as possible. Crews will keep working until all power is restored.

12/11/21 Storm site update – 1:00pm

At this hour, NES crews are repairing major infrastructure such as circuits, substations, live wires, etc. Outages are at 68k+ which is down from 90k just after the storm moved through. Unfortunately, we cannot predict restoration times since we are still assessing many areas. Our crews will work as quickly as possible to safely restore power and will not stop until every customer is reconnected. Please continue to remain patient and if you see a downed power line, avoid the area and call 911 immediately.

You can report your power outage online at nespower.com or call (615) 234-0000 or text “OUT” to 637797 if your account is text enabled. #NESOutageAlert

Report Power Outages by Calling (615) 234-0000

NES might not be aware that your home is experiencing a power outage after a storm or natural weather event. It is important to notify our teams so we can restore your power as quickly as possible.

Do Not Go Near Downed Power Lines and Immediately Report it to NES

Keep everyone (especially children and pets) away from the entire area. Always assume live electricity is flowing. Call NES at (615) 736-6900. A team from either NES or Metro Public Works will arrive as soon as possible to clear the downed power lines from the debris. Once the power is restored, NES Linemen will reattach the line to restore power. NES does not clear debris from your property. Once the area is safe from power lines, dial 311 to contact Metro Public Works for removal. If you live outside Davidson County, contact your Public Works office.

Please review our outage map, storm Q&A and other helpful resources on the sidebar of your screen if viewing from a desktop computer or click the three lines at the top left corner of your screen if viewing on a mobile phone or tablet.