Repairing damage to my property.
If service is pulled away from your property, you will need to hire a licensed electrician to make the necessary repairs. Metro or State Codes will have to inspect the work and issue a release to NES before power can be safely turned back on.
Removing tree debris from my property.
If you have tree or other debris on or near your property, there is a possibility it has power lines tangled in it. It is important that everyone stay far away from the area (especially children and pets). NES or Metro Public Works will likely need to clear the lines from the debris before linemen can reattach for electricity flow. Once the lines are cleared and your power is back on, it is the responsibility of the property owner to fully remove tree debris caused by the storm.