Never go near downed or sagging power lines.
In case of an emergency or hazardous condition, call 911 to report the issue. NES will be notified immediately to respond.
Report your outage.
Quickly report power outages by calling, going online or texting from your mobile device.
Keep your refrigerator and freezer doors closed.
Food in an unopened fridge will be safe if power is out four hours or less. A fully stocked freezer will hold food safely for 48 hours.
Follow all safety guidelines when operating a portable generator.
Ensure proper ventilation outside to prevent carbon monoxide poisoning from the toxic engine exhaust. Install a carbon monoxide detector inside your home as a safety precaution.