Before A Storm – Get Prepared

Make sure your contact information is up to date with us.

Be sure your current phone number is tied to your NES account so that we can easily identify your location when reporting an outage. To update your number, log into My Account at

Assemble an emergency kit.

Take a quick trip to the grocery and pharmacy to stock up on essentials like non-perishable food, blankets, flashlights and fresh batteries, prescription medications, bottled water, pet food and infant formula and diapers. Also, make sure cell phones are fully charged and unplug sensitive electronic equipment. If the electricity goes out, use a car charger to power up your cell phone if the battery is running low.

Have a back-up plan for life-support equipment.

If you or a family member rely on an electrical life-sustaining medical device, identify a location with emergency power capabilities and make plans to go there or to a hospital during an extended outage.